Returns & Exchanges

At DaVinci Gourmet, we take pride in the quality of our syrups and beverage components, but if you are not satisfied with your purchase, we offer returns on unopened items within 30 days of delivery. Due to the nature of food products, any item that has been opened or tampered with cannot be returned for safety reasons.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of receipt with your order number and the specific items you wish to return.

• 2.
  Verify Product Integrity

  Ensure that all bottles and containers are unopened, original seals are intact, and the packaging is in its original condition.

• 3.
  Ship the Items

  Carefully pack your items to prevent breakage during transit and ship them to our designated returns center using a tracked shipping method.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.